Grievance Redressal Officer
Name: Mr. Fenil Barochiya
Designation: Compliance Officer
Email: compliance@sgam-ifsc.com
Investor Complaints – Quarterly Status
| Quarter | Complaints Received | Complaints Disposed | Complaints Pending |
|---|---|---|---|
| Q1 FY 2026-27 | - | - | - |
| Q2 FY 2026-27 | - | - | - |
Last Updated: 01/10/2026
How to Raise a Grievance
Investors and prospective investors may submit a grievance to the Grievance Redressal Officer by email or telephone using the contact details provided above. Each grievance is acknowledged and assigned a reference number, and is redressed within the timelines set out in the escalation matrix below.
Escalation Matrix & Redressal Timelines
| Level | Contact Point | Redressal Timeline | |
|---|---|---|---|
| 1 | Investor Relations desk | info@sgam-ifsc.com | Within 3 working days |
| 2 | Grievance Redressal Officer | fenil.barochiya@sgam-ifsc.com | Within 7 working days |
| 3 | Complaint Redressal Appellate Officer | paresh.kalsariya@sgam-ifsc.com | Within 15 working days |